Work With Us

Any currently open job vacancies will be displayed below. 

Online Store Assistant

Salary: Starting 17k+ pa including sales related bonus scheme.
Hours: Full Time (35 hours per week)
Contract: Permanent
Location: Blackhorse Road, North London

We are looking for an enthusiastic and motivated individual to join our E-Commerce and warehouse operations team as we grow our current online sales operation across both the Regulation and Fetters adult brands.

Day to day you’ll be processing, picking and packing retail orders whilst helping to ensure customers receive a high quality of service. You’ll help check stock in and out of our warehouse as well as liaise with other team members in the business.

Other responsibilities will include essential administrative tasks that help ensure the smooth running of online sales and order fulfilment.

Skills & Requirements

  • Attention to detail with an ability to multi-task at a swift pace.

  • Highly organised, tidy and practical whilst being adaptable to new processes.

  • Technically literate with the ability to pick up new systems and skills easily.

  • Ability to communicate clearly via email.

Previous warehouse or ecommerce experience beneficial but not essential. Successful candidates will be trained in our various internal systems and workflows.


Applications including a CV and covering letter should be sent to pete@regulation-london.com

Customer Service Advisor

Salary: Starting 17.5k+ pa including sales related bonus scheme.
Hours: Full Time (35 hours per week)
Contract: Permanent
Location: Blackhorse Road, North London

We’re looking for an organised and driven individual to provide first rate support to customers of our Fetters and Regulation brands. You’ll join our expanding ecommerce and retail team, acting as a crucial link between our customers and team members across our whole business, from physical retail to manufacturing.

Day to day, you’ll be answering support tickets and taking phone calls; liaising with other department to find answers to questions in a timely manner. You’ll learn how to provide shipping quotes for specialist products and gain expertise in our large range of products.

Other responsibilities will include essential administrative tasks that help ensure the smooth running of online sales and order fulfilment.

Skills & Requirements

  • Ability to communicate clearly via email and over the phone, with excellent soft skills.

  • Attention to detail with an ability to multi-task at a swift pace.

  • Highly organised, tidy and practical whilst being adaptable to new processes.

  • A desire to deliver great service with an aptitude to solve problems.

Previous customer service experience beneficial but not essential. Successful candidates will be trained in our various internal systems and workflows.


Applications including a CV and covering letter should be sent to pete@regulation-london.com

Join the Mailing List

Exclusive offers, highlights & new products.